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Healthcare Partners

Dedication to Our Healthcare Partners 

Infinite Legacy works directly with healthcare professionals to build an organ, eye and tissue donation culture within hospitals, funeral homes and other institutions. We are there to ensure understanding and knowledge of the donation process at hospitals in Maryland, Northern Viriginia and Washington, DC.

We are dedicated to equipping our healthcare partners with maintaining hospital compliance with:

  • The Joint Commission policies
  • CMS Conditions of Participation
  • The Uniform Anatomical Gift Act
  • Amoss Act

Frequently Asked Questions

As a healthcare partner, when it is my responsibility to call Infinite Legacy?

Healthcare partners should call Infinite Legacy at 800-923-1133 after a patient’s death has been declared by the hospital doctor(s) or if a patient’s family asks about organ donation. Infinite Legay will determine if the patient meets the criteria to be an organ, eye or tissue donor.

If a patient is on a ventilator, call Infinite Legacy within two hours if any trigger is met to screen for organ donation potential:

  • Before meeting to discuss end-of-life options or de-escalation of life-sustaining therapies (palliative care/hospice consults, DNR for purposes to not escalate care, etc.)
  • GCS<5

If Infinite Legacy is monitoring a patient, call us back if:

  • Brain death testing is planned
  • End-of-life conversations are planned
  • The patient becomes unstable

Please call Infinite Legacy within 60 minutes of a cardiac death for ALL patients to screen for tissue donation.

HIPAA’s privacy rule is, “a covered entity (hospitals) may use or disclose protected health information to organ procurement organizations (OPOs) or other entities engaged in the procurement, banking or transplantation of organs, eyes or tissue for the purpose of facilitating organ, eye or tissue donation.” This rule allows Infinite Legacy and other OPOs to access protected health information for donors and potential donors without authorization. This helps us determine medical suitability and facilitate deceased organ donation.
Patients who are on a ventilator with a GCS of 5 or less for whom brain death testing is planned, can have the potential to be an organ donor. Additionally, any patient who may qualify for terminal extubation, DNR status or “allowing natural death” can be considered for organ donation.

Any patient who has been declared dead by a hospital doctor(s) may be eligible to donate tissue. Patients who cannot qualify to donate organs may still be able to donate their corneas and other tissues. All deaths must be called in to Infinite Legacy within 60 minutes of death declaration.

Infinite Legacy is the federally designated organ procurement organization (OPO) for Maryland, Northern Virginia and Washington, DC. We recover organs, eye and tissues and provide lifesaving transplants to those on the national transplant waiting list.

Calling Infinite Legacy will give our staff more time to determine a patient’s medical suitability, donor designation status and develop a plan for discussing donations with the patient’s family is approved. This is the first step in the donation process. Calling in a referral is required by the Centers for Medicare & Medicaid Services (CMS), The Joint Commission and your hospital policy.

Anyone on the healthcare teams that have access to a patient’s medical information in our service area in Maryland, Northern Virginia and Washington, DC can call Infinite Legacy.

The hospital care team and Infinite Legacy staff are two separate teams who work together during donations cases. The hospital care team are experts in their respective fields and do everything they can to save a patient’s life. If death is declared by the hospital, Infinite Legacy staff are trained specifically in caring for families through end-of-life discussions and donation decisions. When organ, eye or tissue donation is an option, the hospital team and Infinite Legacy staff work together to support the family’s decision.
Hospital staff can tell families that donation may be an option for their loved one and that they will contact Infinite Legacy to facilitate a conversation about potential organ, eye and tissue donations. The hospital staff will then contact Infinite Legacy and one of our team members will reach out to the family about the donation process. Infinite Legacy will then explain all the options that are available to the family.
If any patient meets the referral triggers, please contact Infinite Legacy at 800-923-1133. If any patient’s plan of care changes, code status changes or shows signs of instability, call Infinite Legacy and communicate all updates. The hospital care team must also maintain the patient’s hemodynamic status for Infinite Legacy to assess eligibility for organ, eye and tissue donation and speak to the patient’s family about available donation options. The hospital care team and Infinite Legacy must maintain good communication to ensure donation remains an option while the family considers end-of-life decisions.

Continuing Education and Training Opportunities  

Infinite Legacy provides on-site education through unit-based in-services, special events, regular rounding and one-on-one coaching for our healthcare partners and professionals. Additionally, they will have opportunities to participate in:

  • Educational forums
  • Donation Relation Specialist (DRS) trainings
  • Seminars
  • Continuing education

We recognize that our hospital and funeral home partners are crucial in helping us fulfill our mission and support our donor families. All healthcare and funeral home partners have access to free continuing education and training.

We ensure our healthcare partners understand all steps and procedures during the organ, eye and tissue donation process. By partnering together, we can best support our donor families in receiving the best comprehensive end-of-life care, including the opportunity and resources to make informed decisions about organ, eye and tissue donation.

Upcoming Continuing Education Opportunities

Donation Resource Specialist (DRS) Training Programs:

January 15, 2026 | 7:30 a.m. – 4:00 p.m. | Luminis Anne Arundel Medical Center, 2001 Medical Parkway, Annapolis, MD 21401

2026 Donation Resource Specialist (DRS) Training Program 1/15/2026
7.5 FREE CME or 7.5 Free CE RN Contact Hours

Register

March 6, 2026 | 7:30 a.m. – 4:00 p.m. | Inova Loudon Hospital, 44045 Riverside Parkway, Leesburg, VA 20176

2026 Donation Resource Specialist (DRS) Training Program 3/6/2026
7.5 FREE CME or 7.5 Free CE RN Contact Hours

Register

April 22, 2026 | 7:30 a.m. – 4:00 p.m. | Children’s National Hospital, 111 Michigan
Avenue, NW, Washington, DC 20010

2026 Pediatric Donation Resource Specialist (DRS) Training Program 4/22/2026
7.5 FREE CME or 7.5 Free CE RN Contact Hours

Register

Get in Contact with Your Local Hospital Donation Coordinator

Our Hospital Services Department understands that every lifesaving organ, eye and tissue donation involves a generous donor and their family. We also recognize the efforts of our hospital partners and professionals.

If you have questions about Infinite Legacy or the donation process, please contact our referral line.

Contact Us

Fill out Infinite Legacy’s Hospital Partner Satisfaction Survey

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